Emergency support available 24/7 for clients 1-844-ALT-TECH service@altsupport.com
ALT Tech Support
Remote Help

Get help without leaving your desk

For Windows or Apple computers. Contact us first, then download the client below.

How it works

  1. Contact us

    Give us a call at 778-300-4231. Usually we'll already be on the phone together.

  2. Download & run

    Download the client for your computer. Depending on your security settings you may need to click Yes or OK on a warning. When the download finishes, double-click the file to run it.

  3. Share your access code

    A window will show an attended access code. Read it to us and we'll connect securely to your computer.

Having trouble? Contact us and we'll walk you through it.