Remote Help
Get help without leaving your desk
For Windows or Apple computers. Contact us first, then download the client below.
How it works
Contact us
Give us a call at 778-300-4231. Usually we'll already be on the phone together.
Download & run
Download the client for your computer. Depending on your security settings you may need to click Yes or OK on a warning. When the download finishes, double-click the file to run it.
Share your access code
A window will show an attended access code. Read it to us and we'll connect securely to your computer.
Having trouble? Contact us and we'll walk you through it.